Try for free

Privacy Policy

Privacy Policy

Privacy Policy

Last updated on November 28, 2024

Introduction

primaTime ("we," "us," or "our") values and respects your privacy. We are committed to maintaining the security and confidentiality of your data. All your application data is securely stored in Amazon Web Services (AWS) data centers, ensuring safety and reliability. We continuously strive to protect your data, considering our reputation and your trust as essential components of our operation.

Definitions 

For clarity, the terms "primaTime," "User," "Contracting Parties," "Terms," and "Service" have the same meanings as defined in our Terms of Service. By agreeing to the Terms & Conditions available at www.primatime.com/terms, you enter into a license agreement with primaTime. In this legal framework, primaTime acts as the Data Controller of the User’s personal data to facilitate contractual relationships and for marketing purposes under Article 4(7) of the General Data Protection Regulation (GDPR). 

For clarity, the terms "primaTime," "User," "Contracting Parties," "Terms," and "Service" have the same meanings as defined in our Terms of Service. By agreeing to the Terms & Conditions available at www.primatime.com/terms, you enter into a license agreement with primaTime. In this legal framework, primaTime acts as the Data Controller of the User’s personal data to facilitate contractual relationships and for marketing purposes under Article 4(7) of the General Data Protection Regulation (GDPR). 

For clarity, the terms "primaTime," "User," "Contracting Parties," "Terms," and "Service" have the same meanings as defined in our Terms of Service. By agreeing to the Terms & Conditions available at www.primatime.com/terms, you enter into a license agreement with primaTime. In this legal framework, primaTime acts as the Data Controller of the User’s personal data to facilitate contractual relationships and for marketing purposes under Article 4(7) of the General Data Protection Regulation (GDPR). 

What Information We Collect 

Personal Data 

We collect and store the following personal data: 

  • Contact Information: First and last name, email address, phone number. 

  • Account Information: Username, password (encrypted), billing information, and any other data provided during account creation or within your account settings. 

  • Usage Data: Information on how you use our Services, including your IP address, browser type, operating system, and pages visited. 

  • Cookies and Similar Technologies: We use cookies to enhance your experience, facilitate navigation, and remember your preferences. 

  • Contact Information: First and last name, email address, phone number. 

  • Account Information: Username, password (encrypted), billing information, and any other data provided during account creation or within your account settings. 

  • Usage Data: Information on how you use our Services, including your IP address, browser type, operating system, and pages visited. 

  • Cookies and Similar Technologies: We use cookies to enhance your experience, facilitate navigation, and remember your preferences. 

  • Contact Information: First and last name, email address, phone number. 

  • Account Information: Username, password (encrypted), billing information, and any other data provided during account creation or within your account settings. 

  • Usage Data: Information on how you use our Services, including your IP address, browser type, operating system, and pages visited. 

  • Cookies and Similar Technologies: We use cookies to enhance your experience, facilitate navigation, and remember your preferences. 

Application Data 

All data that you enter into the application, including but not limited to project information, time entries, and other work-related data, is stored securely in our databases. 

How We Use Your Information 

We process your personal data for the following purposes

  1. Provision of Services: To create and manage your account, provide access to our Services, and ensure their functionality.

  2. Communication: To respond to your inquiries, provide customer support, and inform you about updates, new features, or changes to our Services. 

  3. Personalization: To tailor the Services to your needs and preferences. 

  4. Billing and Payments: To process transactions and send invoices. 

  5. Legal Obligations: To comply with legal requirements, enforce our Terms of Service, and cooperate with law enforcement when necessary. 

  6. Marketing (with Consent): To send you promotional materials and newsletters about primaTime services. You can opt-out at any time. 

  1. Provision of Services: To create and manage your account, provide access to our Services, and ensure their functionality.

  2. Communication: To respond to your inquiries, provide customer support, and inform you about updates, new features, or changes to our Services. 

  3. Personalization: To tailor the Services to your needs and preferences. 

  4. Billing and Payments: To process transactions and send invoices. 

  5. Legal Obligations: To comply with legal requirements, enforce our Terms of Service, and cooperate with law enforcement when necessary. 

  6. Marketing (with Consent): To send you promotional materials and newsletters about primaTime services. You can opt-out at any time. 

  1. Provision of Services: To create and manage your account, provide access to our Services, and ensure their functionality.

  2. Communication: To respond to your inquiries, provide customer support, and inform you about updates, new features, or changes to our Services. 

  3. Personalization: To tailor the Services to your needs and preferences. 

  4. Billing and Payments: To process transactions and send invoices. 

  5. Legal Obligations: To comply with legal requirements, enforce our Terms of Service, and cooperate with law enforcement when necessary. 

  6. Marketing (with Consent): To send you promotional materials and newsletters about primaTime services. You can opt-out at any time. 

Legal Basis for Processing 

We process your personal data based on: 

  • Contractual Necessity: Processing is necessary for the performance of the contract between you and primaTime. 

  • Legitimate Interests: For improving our Services, preventing fraud, and enhancing security. 

  • Consent: For sending marketing communications. You can withdraw your consent at any time. 

  • Contractual Necessity: Processing is necessary for the performance of the contract between you and primaTime. 

  • Legitimate Interests: For improving our Services, preventing fraud, and enhancing security. 

  • Consent: For sending marketing communications. You can withdraw your consent at any time. 

  • Contractual Necessity: Processing is necessary for the performance of the contract between you and primaTime. 

  • Legitimate Interests: For improving our Services, preventing fraud, and enhancing security. 

  • Consent: For sending marketing communications. You can withdraw your consent at any time. 

Data Security 

Your data is safe with us. We implement industry-standard security measures, including encryption and secure data centers, to protect your personal data against unauthorized access, alteration, disclosure, or destruction. 

  • Access Control: Your application logs and data are accessible only to you and those you delegate access to. 

  • Data Encryption: Sensitive data is encrypted during transmission and at rest. 

  • Regular Audits: We regularly review our information collection and processing practices to prevent unauthorized access. 

  • Access Control: Your application logs and data are accessible only to you and those you delegate access to. 

  • Data Encryption: Sensitive data is encrypted during transmission and at rest. 

  • Regular Audits: We regularly review our information collection and processing practices to prevent unauthorized access. 

  • Access Control: Your application logs and data are accessible only to you and those you delegate access to. 

  • Data Encryption: Sensitive data is encrypted during transmission and at rest. 

  • Regular Audits: We regularly review our information collection and processing practices to prevent unauthorized access. 

Data Sharing and Disclosure 

We do not sell, rent, or trade your personal data. We may share your data with: 

  • Service Providers: Trusted third-party vendors who assist us in operating our Services (e.g., payment processors, hosting services). These providers are contractually obligated to maintain confidentiality and security of personal data. 

  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., courts, law enforcement agencies). 

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you of any such change. 

  • Service Providers: Trusted third-party vendors who assist us in operating our Services (e.g., payment processors, hosting services). These providers are contractually obligated to maintain confidentiality and security of personal data. 

  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., courts, law enforcement agencies). 

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you of any such change. 

  • Service Providers: Trusted third-party vendors who assist us in operating our Services (e.g., payment processors, hosting services). These providers are contractually obligated to maintain confidentiality and security of personal data. 

  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., courts, law enforcement agencies). 

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you of any such change. 

International Data Transfers 

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data. 

Cookies and Similar Technologies 

We use cookies and similar tracking technologies to: 

  • Enhance user experience. 

  • Remember your login details and preferences. 

  • Analyze usage patterns to improve our Services. 

  • Enhance user experience. 

  • Remember your login details and preferences. 

  • Analyze usage patterns to improve our Services. 

  • Enhance user experience. 

  • Remember your login details and preferences. 

  • Analyze usage patterns to improve our Services. 

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services. 

User Rights 

Under the GDPR, you have the following rights regarding your personal data: 

  1. Right to Access: You can request a copy of the personal data we hold about you. 

  2. Right to Rectification: You can request correction of inaccurate or incomplete data. 

  3. Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data under certain conditions. 

  4. Right to Restrict Processing: You can ask us to limit the processing of your data in specific situations. 

  5. Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format. 

  6. Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes. 

  7. Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time. 

  1. Right to Access: You can request a copy of the personal data we hold about you. 

  2. Right to Rectification: You can request correction of inaccurate or incomplete data. 

  3. Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data under certain conditions. 

  4. Right to Restrict Processing: You can ask us to limit the processing of your data in specific situations. 

  5. Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format. 

  6. Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes. 

  7. Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time. 

  1. Right to Access: You can request a copy of the personal data we hold about you. 

  2. Right to Rectification: You can request correction of inaccurate or incomplete data. 

  3. Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data under certain conditions. 

  4. Right to Restrict Processing: You can ask us to limit the processing of your data in specific situations. 

  5. Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format. 

  6. Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes. 

  7. Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time. 

To exercise your rights, please contact us at privacy@primatime.com. We will respond within one month of receiving your request. For repeated or unfounded requests, we may charge a reasonable administrative fee. 

Data Retention 

Account Cancellation and Data Deletion 

  • Cancellation: You can cancel your account at any time via the "Deactivate Account" option in the web application. Upon cancellation, your account will remain accessible until the end of the current billing cycle. 

  • Data Retention: We will retain your personal data for 90 days after account cancellation, unless you request immediate deletion. 

  • Data Deletion: After the 90-day retention period, all your data will be permanently deleted and cannot be recovered. We recommend backing up any important data before cancelling. 

  • Inactive Accounts: Accounts with no paid subscription or login activity for over 90 days may be deleted after prior notification to your registered email address. 

  • Cancellation: You can cancel your account at any time via the "Deactivate Account" option in the web application. Upon cancellation, your account will remain accessible until the end of the current billing cycle. 

  • Data Retention: We will retain your personal data for 90 days after account cancellation, unless you request immediate deletion. 

  • Data Deletion: After the 90-day retention period, all your data will be permanently deleted and cannot be recovered. We recommend backing up any important data before cancelling. 

  • Inactive Accounts: Accounts with no paid subscription or login activity for over 90 days may be deleted after prior notification to your registered email address. 

  • Cancellation: You can cancel your account at any time via the "Deactivate Account" option in the web application. Upon cancellation, your account will remain accessible until the end of the current billing cycle. 

  • Data Retention: We will retain your personal data for 90 days after account cancellation, unless you request immediate deletion. 

  • Data Deletion: After the 90-day retention period, all your data will be permanently deleted and cannot be recovered. We recommend backing up any important data before cancelling. 

  • Inactive Accounts: Accounts with no paid subscription or login activity for over 90 days may be deleted after prior notification to your registered email address. 

Data Retained After Account Deletion 

We may retain certain data even after account deletion: 

  • Correspondence: Emails and chat conversations with our support team, retained for customer service purposes. 

  • Legal Obligations: Data necessary to comply with legal obligations, resolve disputes, or enforce our agreements. 

  • Correspondence: Emails and chat conversations with our support team, retained for customer service purposes. 

  • Legal Obligations: Data necessary to comply with legal obligations, resolve disputes, or enforce our agreements. 

  • Correspondence: Emails and chat conversations with our support team, retained for customer service purposes. 

  • Legal Obligations: Data necessary to comply with legal obligations, resolve disputes, or enforce our agreements. 

Subcontractors (Data Processors) 

We use trusted third-party service providers to process personal data on our behalf. A list of our current subprocessors is available at www.primatime.com/data-processors. All subprocessors are vetted for compliance with GDPR and are bound by data processing agreements. 

Children's Privacy 

We do not engage in automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you. 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Significant changes will be notified to you via email or through the Services. Continued use of the Services after the effective date constitutes acceptance of the revised Privacy Policy. 

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

  • Email: support@primatime.com 

  • Address: primatime.com s.r.o., Jeremiášova 1422/7b, 155 00, Prague 13, Czech Republic

  • Email: support@primatime.com 

  • Address: primatime.com s.r.o., Jeremiášova 1422/7b, 155 00, Prague 13, Czech Republic

  • Email: support@primatime.com 

  • Address: primatime.com s.r.o., Jeremiášova 1422/7b, 155 00, Prague 13, Czech Republic